Ohio Police & Fire Pension Fund

Contact OP&F

Frequently Asked Questions

Before you send an e-mail to OP&F, please check our Frequently Asked Questions (FAQ) feature for the answer to your question. The OP&F FAQ is updated often with information designed to answer the questions OP&F members ask most, including questions about DROP, disability, public re-employment, and retirement.

Health care inquiries

For health care questions, please contact UnitedHealthcare at 888-832-0964 or through their Web site at www.myuhc.com.

Member Self-Serve Web

If you are having trouble signing on or accessing the Member Self-Serve Web, please contact OP&F Customer Service and they will assist you. 

Questions that cannot be answered via e-mail

Due to the non-secure nature of Internet e-mail communications, OP&F takes great precaution in transmitting e-mail that includes any specific details regarding a member's pension benefits or personal data, specifically Social Security numbers.
If any of these items are necessary to satisfy your inquiry, please contact OP&F Customer Service using the toll-free numbers below. Examples of topics that may require your personal information to be verified and is not permitted to be transmitted through e-mail includes:

Please remember to call OP&F Customer Service regarding the above topics to get a timely and secure response.

E-mail OP&F

Your question or concern is very important to OP&F and we pride ourselves on a timely response. Please allow at least five to seven business days for us to respond to your e-mail. General questions oftentimes are answered immediately, however, while those that require additional research may take longer to prepare a response. If your issue is urgent, please contact OP&F by telephone for an immediate response using the toll-free numbers provided below.

Send all questions or concerns to questions@op-f.org. To ensure you receive a response from us, please add questions@op-f.org to your list of approved senders.

 

Phone Numbers

(614) 228-2975 Local
1-800-860-9599 Retirees & Survivors
1-888-864-8363 Active Members
(614) 628-1777 Fax
(614) 221-3846 TTY

Hours of Operation:
Monday - Friday
8:00 a.m. - 4:30 p.m. E.S.T.

Address

OP&F is located at the corner of 4th and Town Street, right behind the Columbus City Center. Our business neighbors located across the street are Holiday Inn and the Greyhound Bus Terminal.

Ohio Police & Fire Pension Fund
140 East Town Street
Columbus, Ohio 43215

Senior Staff

  • William J. Estabrook, Executive Director
  • J. Keith Byrd, Deputy Executive Director
  • Theodore Hall, Chief Investment Officer
  • Mary Beth Foley, General Counsel
  • Scott Miller, Director of Financial Services
  • N. Kay Penn, Member Services Director
  • Mark Jordan, Internal Auditor

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Thank you,
OP&F Webmaster