Contact OP&F

Frequently Asked Questions

Before you send an e-mail to OP&F, please check our new Frequently Asked Questions (FAQ) system for the answer to your question. The OP&F FAQ is updated often with information designed to answer the questions OP&F members ask most, including questions about DROP, disability, public re-employment, and retirement.

Questions that cannot be answered via e-mail

Due to the non-secure nature of Internet e-mail communications, OP&F will not transmit e-mail that includes any specific details regarding a member's pension benefits or personal data such as a Social Security number. If any of these items are necessary to satisfy your inquiry, please contact OP&F Customer Service using the toll-free numbers below. Examples of topics that may require your personal information to be verified and is not permitted to be transmitted through e-mail includes:

• Accessing DROP account online
• Change of address
• Purchasing or transferring OP&F service credit
• Purchasing or transferring service credit to OP&F
• Requesting an estimate of OP&F service credit
• Requesting an estimate for purchasing military service credit
• Requesting a copy of a 1099-R
• Repaying withdrawn OP&F contributions
• Rolling over OP&F contributions to another retirement system/account

Please remember to call OP&F Customer Service regarding the above topics to get a timely and secure response.

E-mail OP&F

Your question or concern is very important to OP&F and we pride ourselves on timely response. Please allow at least five to seven business days for us to respond to your e-mail. If your issue is urgent, please contact OP&F by telephone for an immediate response using the toll-free numbers provided below.

All fields are required in order to effectively process your request.

First name:
Middle name:
Last name:
Your employer or former employer:
I am a(n):	Active member Retired member Former member Survivor Employer Other:
Your e-mail address:
Subject:	Please choose a subject... Beneficiary Benefit check Disability benefits DROP contributions Health care Payroll Reporting Retirement and retirement benefits Survivor benefits Taxes Withdrawing my OP&F contributions Other (please write a subject below) Other subject:
Question or comment:
To ensure you receive a response from us, please add questions@op-f.org to your list of approved senders.

Phone Numbers

(614) 228-2975 Local
1-800-860-9599 Retirees & Survivors
1-888-864-8363 Active Members
(614) 628-1777 Fax
(614) 221-3846 TTY

Hours of Operation:
Monday - Friday
8:00 a.m. - 4:30 p.m. E.S.T.

Address

OP&F is located at the corner of 4th and Town Street, right behind the Columbus City Center. Our business neighbors located across the street are Holiday Inn and the Greyhound Bus Terminal.

Ohio Police & Fire Pension Fund
140 East Town Street
Columbus, Ohio 43215

Senior Staff

• William J. Estabrook, Executive Director
• J. Keith Byrd, Deputy Executive Director
• Theodore Hall, Chief Investment Officer
• Diane M. Lease, General Counsel
• Scott Miller, Internal Auditor
• N. Kay Penn, Member Services Director
• Stewart Smith, Chief Financial Officer